- The Portal
2.2. We may also use analytical and audience measurement cookies for analytical purposes and audience measurement, in order to collect information about your use of the Portal which is used to evaluate your use of the Portal, compile reports on the Portal activity and help us improve the Portal. The use of such cookies will not reveal the identity of individuals and will not be cross referenced with other processed data.
2.3. You may choose not to accept, remove such cookies or notify you when a cookie is set by modifying your web browser preferences or options. You may choose not to accept all cookies provided by the Portal. However, please note that you may not be able to use some features of the Portal if you refuse to accept certain cookies.
- Personal information collected and held by eftPay
3.1. Some of the features on the Portal may require registration, where your personal information (include but not limited to your name, business registration, address, and contact information) may be collected. When you register an account with eftPay, you will be assigned with a user ID and a password to access such features on the Portal.
3.2. By registering an account with eftPay via the Portal:
(a) you agree and provide your consent for the use of persistent cookie, which is a small data file generated and will be stored in your computer when you sign into your account; and
(b) you are responsible for creating a long and complex password, changing your password at regular intervals, not sharing your password with anyone, signing out of your Portal when you wish to exit the Portal.
- Use and disclosure of your personal information
4.1. Your personal information held by us may be used for, including but not limited to, the following purposes:
(a) processing an application or request for our services offered to you from time to time;
(b) conducting customer due diligence as required by law, rules, regulations, codes or guidelines from time to time;
(c) conducting internal analysis such as survey and market research;
(d) communication purpose;
(e) investigation of complaints and research for service and/or product improvement;
(f) prevention or detection of crime; and
(g) disclosure as required by laws, rules, regulations, codes and guidelines.
4.2. You understand and agree that eftPay may disclose your personal information:
(a) to the relevant parties (include but not limited to third-party service provider) where necessary in connection with the provision of our services;
(b) to comply with any statutory obligations or requirements by a competent court of law, law enforcement agencies or other governmental or statutory authorities, institutions or organizations;
(c) as permitted under the Personal Data (Privacy) Ordinance, Chapter 486 of the laws of Hong Kong (“PDPO”); and
(d) with your consent.
- Consent in relation to your personal information
- Confidentiality and security of personal information
6.2. The Portal uses SSL (Secure Socket Layer) whenever sensitive information is sent or received from you. We also employ a range of technical and procedural controls to meet or exceed regulatory and industry best practices for securing personal information. We perform regular risk assessments to ensure our controls are suitable for the risks to your personal information.
6.3. Where necessary, eftPay may transfer or store the personal information outside the Hong Kong Special Administrative Region for carrying out the purposes or directly related purposes, for which the personal information is collected. All such transfer of personal information will be carried out in compliance with the requirements of PDPO.
6.4. The personal information collected by eftPay will be erased in accordance with the requirements of PDPO, where the personal information is no longer required for the purpose (including any directly related purpose) for which the data was used unless any such erasure is prohibited under any law or it is in the public interest (including historical interest) for the data not to be erased.
- Access and Correction
eft Payments (Asia) Limited
Unit B3, 8/F., Yip Fung Industrial Building, 28-36 Kwai Fung Crescent, Kwai Chung, N.T., Hong Kong.
Attention: Legal / Privacy Officer
9.1. You understand and agree that:
(a) eftPay makes no warranty and shall not be responsible for (i) any error, omission, misrepresentation, or false statement provided via the Portal; (ii) the use of the Portal will be free from any interference and is timely, secure, reliable or free from error; and (iii) the results that may be obtained from the use of the Portal will be accurate or reliable;
(b) The content of the Portal, including the product information featured on the Portal, is provided for general information purposes only and shall not to be intended as or considered a substitute for, professional advice, user manuals or other documentation supplied with eftPay products; and
(c) eftPay does not endorse any external party websites that are linked to the Portal.
Last updated: January 2022